Shipping, Delivery and Pickup
| Shipping Within Canada & Local Pickup | Cost |
|---|---|
| Lettermail (3-8 business days) (For most items less than 2cm thick) | FREE |
| Expedited Parcel (2-5 business days) | Flat Rate $9.95 CAD |
| Xpresspost (2-3 business days) | Starting at $16.77 CAD |
| Local Pickup (Goderich, Ontario Canada) | FREE |
International Shipping
| Shipping To U.S.A. Tariffs/Tax/Duties are calculated at checkout. We pre-pay all U.S. Customs fees (delivery duty paid) so there are no additional costs at delivery. |
Cost |
|---|---|
| Small Packet USA Air (4-7 business days) | Starting at $9.84 USD |
| Tracked Packet (4-7 business days) | Flat Rate $12.95 USD (Some exclusions apply) |
| Xpresspost – USA (3-5 business days) | Starting at $33.08 USD |
| Shipping To United Kingdom | Cost |
|---|---|
| International Surface (4-12 weeks, No Tracking) | Starting at £6.47 |
| Small Packet International Air (6-10 Business Days, No Tracking) | Starting at £7.96 |
| Tracked Packet – International (6-10 Business Days) | Starting at £26.77 |
| Shipping To France | Cost |
|---|---|
| Small Packet International Surface (4-12 weeks, No Tracking) | Starting at €7.71 |
| Small Packet International Air (6-10 Business Days, No Tracking) | Starting at €9.49 |
| Tracked Packet – International (6-10 Business Days) | Starting at €31.92 |
Shipping also available to, Netherlands, Italy, Australia and Poland.
*Customers shipping outside of Canada & USA are responsible for any import duties, taxes, tariffs or broker fees that may be charged.*
When shipping to addresses outside of Canada or USA, the recipient is responsible for paying any duties, taxes, tariffs or brokerage fees. These fees are determined when the package arrives in the recipient’s country and we are not able to estimate the additional cost at checkout. Please get in touch with your country’s Customs office before ordering if you need specific info about these potential charges and fees.
Order Processing
- We are located in and ship from Goderich, Ontario, Canada.
- All orders are processed within 1 business day, excluding weekends and holidays.
- Successfully placed orders will receive an e-mail confirmation with order details. If you don’t receive an e-mail, please contact us to confirm.
- If you need any assistance with your order, please contact us at orders@thebog.com. We will not be able to make changes to your order after it has shipped.
- Please ensure that you have entered the correct shipping address. We are not responsible for undelivered packages due to errors in the provided address. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit the order.
